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SUPPORT

  • How do I get my login information?
    Contact us at support@globalcastingnetwork.com to retrieve your login information.
  • How do I upload pictures to my profile?
    If you would like to upload photos to your profile, send them to: support@globalcastingnetwork.com Once received, our team will review and approve the headshots before they are displayed on your profile, ensuring that they meet our standards for casting submissions.
  • What kind of photos should I add to my profile?
    When preparing your profile pictures for your profile, it's important to keep them simple, yet professional. We recommend including a couple of photos for your profile – one full body shot and one head shot. Both photos should be good-quality and well-lit, with minimal distractions in the background. It's important to look natural and approachable in your photos, as they will be your first impression to potential clients or casting directors. Avoid heavy editing or filters that alter your appearance, as authenticity is key. Remember that your profile pictures are a representation of yourself as a professional, so dressing appropriately for your industry is crucial.
  • How do I upload a demo reel to my profile?
    Attach your demo reel to your email and send it to us at: support@globalcastingnetwork.com Make sure your demo reel is in a commonly accepted video format, such as MP4 or MOV, and is of high quality to best represent your skills as an actor or actress. Keep your reel under 2 minutes. Once received, our team will review your demo reel and approve it before uploading it to your profile. Remember to keep your demo reel updated with your latest work to maximize your visibility and opportunities.
  • Supported media file format types
    Ensure that the media you send to us to upload to your profile is in one of the supported file formats: jpeg, png, gif, mp3, m4a, vmv, mpg, mp4, mov, doc, pdf
  • Adding and editing details and special skills
    To add special skills to your profile on Global Casting, log in to your account and navigate to the "Edit" tab on your profile. Here, you can add a variety of special skills that showcase your unique talents and abilities. Make sure to include details about any relevant training, certifications, or experience you have in these skills. This will help casting directors and clients identify you as a suitable candidate for specific projects that require your unique talents. Remember to keep your profile updated with any new skills or certifications you acquire to present the most accurate and comprehensive representation of yourself to potential casting opportunities. If you are having trouble editing your profile using a mobile device, please login to your account using a laptop or desktop.
  • How do I submit to a casting?
    To submit to a casting, navigate to the job postings tab and click on the casting that interest you. There, you will find detailed instructions on how to upload your portfolio, including headshots, resume, and any relevant work samples or demo reels. Make sure to follow the specific submission guidelines provided, including file format, size, and any additional information required by the casting team. It's essential to carefully read and understand the requirements for each casting call or project to ensure your submission is considered. Additionally, be sure to keep an eye out for new casting calls and updates on our social media channels and newsletters to stay informed about upcoming opportunities. Thank you for considering Global Casting for your career in the entertainment industry.
  • What happens after I submit to a casting?
    After you submit to a casting posted by your agent, your information and audition materials will be carefully reviewed by the casting directors and production team. If you are selected, you will be contacted with further details such as the audition location, time, and any specific requirements. If you are not selected, you may be notified. However, please keep in mind that due to the high volume of submissions casting professionals receive, they may not be able to respond to every applicant individually. Why haven't I been selected for a casting? There are many factors that can influence the casting process, and not being selected for a role does not necessarily reflect your talent or potential. Casting professionals consider a variety of elements when making casting decisions, including the specific requirements of the project, the vision of the director, and the overall chemistry and dynamics of the cast. It's important to keep in mind that casting decisions are multifaceted and often involve considerations beyond individual performance. We encourage you to continue honing your skills, building your portfolio, and seeking opportunities to showcase your talents. You can also stay updated with our upcoming casting calls and auditions to increase your chances of finding the perfect role for you. Remember that perseverance and dedication are key qualities in the entertainment industry.
  • How often can I expect to see new castings?
    The frequency of castings available through Global Casting is based on what is filming in your area and what casting directors require. Your agent will post available castings accordingly. Keep in mind that the frequency of castings can vary based on industry demand and project requirements. Be sure to regularly check our platform and stay in touch with your agent for the latest casting updates.
  • Where is my payment from work performed?
    Global Casting is a software system that allows casting professionals to post their projects, but we do not provide any employment opportunities directly. Our platform enables casting professionals to find the perfect talent for their film and TV projects. If you are seeking work or payment inquiries, please contact your agency or the casting professional who posted the project directly.
  • How do I cancel my profile services?
    We are sorry that you no longer want to pursue your career in acting. To cancel your account, please follow our cancellation procedures, which was also emailed to you in the Terms upon registration of your account. Please send your signed letter to: (We do not accept electronic cancellation notices) 40 Main Street #1381 Brighton, Ontario K0K 1H0 Print the full name associated with your account and provide your phone number. You can also include the name of your agency. Please send your letter by registered mail for confirmation of delivery and receipt. You may call or email to confirm your letter has been received and your account is closed. If you have any questions or need assistance with the cancellation process, feel free to reach out to our customer support team for help. Thank you for being a part of Global Casting, and we hope to see you again in the future! support@globalcastingnetwork.com
  • How do I get my login information?
    Contact us at support@globalcastingnetwork.com to retrieve your login information.
  • How do I upload pictures to my profile?
    If you would like to upload photos to your profile, send them to: support@globalcastingnetwork.com Once received, our team will review and approve the headshots before they are displayed on your profile, ensuring that they meet our standards for casting submissions.
  • What kind of photos should I add to my profile?
    When preparing your profile pictures for your profile, it's important to keep them simple, yet professional. We recommend including a couple of photos for your profile – one full body shot and one head shot. Both photos should be good-quality and well-lit, with minimal distractions in the background. It's important to look natural and approachable in your photos, as they will be your first impression to potential clients or casting directors. Avoid heavy editing or filters that alter your appearance, as authenticity is key. Remember that your profile pictures are a representation of yourself as a professional, so dressing appropriately for your industry is crucial.
  • How do I upload a demo reel to my profile?
    Attach your demo reel to your email and send it to us at: support@globalcastingnetwork.com Make sure your demo reel is in a commonly accepted video format, such as MP4 or MOV, and is of high quality to best represent your skills as an actor or actress. Keep your reel under 2 minutes. Once received, our team will review your demo reel and approve it before uploading it to your profile. Remember to keep your demo reel updated with your latest work to maximize your visibility and opportunities.
  • Supported media file format types
    Ensure that the media you send to us to upload to your profile is in one of the supported file formats: jpeg, png, gif, mp3, m4a, vmv, mpg, mp4, mov, doc, pdf
  • Adding and editing details and special skills
    To add special skills to your profile on Global Casting, log in to your account and navigate to the "Edit" tab on your profile. Here, you can add a variety of special skills that showcase your unique talents and abilities. Make sure to include details about any relevant training, certifications, or experience you have in these skills. This will help casting directors and clients identify you as a suitable candidate for specific projects that require your unique talents. Remember to keep your profile updated with any new skills or certifications you acquire to present the most accurate and comprehensive representation of yourself to potential casting opportunities. If you are having trouble editing your profile using a mobile device, please login to your account using a laptop or desktop.
  • How do I submit to a casting?
    To submit to a casting, navigate to the job postings tab and click on the casting that interest you. There, you will find detailed instructions on how to upload your portfolio, including headshots, resume, and any relevant work samples or demo reels. Make sure to follow the specific submission guidelines provided, including file format, size, and any additional information required by the casting team. It's essential to carefully read and understand the requirements for each casting call or project to ensure your submission is considered. Additionally, be sure to keep an eye out for new casting calls and updates on our social media channels and newsletters to stay informed about upcoming opportunities. Thank you for considering Global Casting for your career in the entertainment industry.
  • What happens after I submit to a casting?
    After you submit to a casting posted by your agent, your information and audition materials will be carefully reviewed by the casting directors and production team. If you are selected, you will be contacted with further details such as the audition location, time, and any specific requirements. If you are not selected, you may be notified. However, please keep in mind that due to the high volume of submissions casting professionals receive, they may not be able to respond to every applicant individually. Why haven't I been selected for a casting? There are many factors that can influence the casting process, and not being selected for a role does not necessarily reflect your talent or potential. Casting professionals consider a variety of elements when making casting decisions, including the specific requirements of the project, the vision of the director, and the overall chemistry and dynamics of the cast. It's important to keep in mind that casting decisions are multifaceted and often involve considerations beyond individual performance. We encourage you to continue honing your skills, building your portfolio, and seeking opportunities to showcase your talents. You can also stay updated with our upcoming casting calls and auditions to increase your chances of finding the perfect role for you. Remember that perseverance and dedication are key qualities in the entertainment industry.
  • How often can I expect to see new castings?
    The frequency of castings available through Global Casting is based on what is filming in your area and what casting directors require. Your agent will post available castings accordingly. Keep in mind that the frequency of castings can vary based on industry demand and project requirements. Be sure to regularly check our platform and stay in touch with your agent for the latest casting updates.
  • Where is my payment from work performed?
    Global Casting is a software system that allows casting professionals to post their projects, but we do not provide any employment opportunities directly. Our platform enables casting professionals to find the perfect talent for their film and TV projects. If you are seeking work or payment inquiries, please contact your agency or the casting professional who posted the project directly.
  • How do I cancel my profile services?
    We are sorry that you no longer want to pursue your career in acting. To cancel your account, please follow our cancellation procedures, which was also emailed to you in the Terms upon registration of your account. Please send your signed letter to: (We do not accept electronic cancellation notices) 40 Main Street #1381 Brighton, Ontario K0K 1H0 Print the full name associated with your account and provide your phone number. You can also include the name of your agency. Please send your letter by registered mail for confirmation of delivery and receipt. You may call or email to confirm your letter has been received and your account is closed. If you have any questions or need assistance with the cancellation process, feel free to reach out to our customer support team for help. Thank you for being a part of Global Casting, and we hope to see you again in the future! support@globalcastingnetwork.com

Need further assistance? Call us: 1-877-228-8026 or send us an email at support@globalcastingnetwork.com

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